top of page

Privacy Policy

Branches on Earth (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website -  (www.branchesonearth.ca, www.branchesonearth.com).

We may collect personal information when you:

  • Fill out a contact or appointment request form
    This may include your name, email address, phone number, and any message you choose to share.

  • Subscribe to updates or clinic opening notifications
    This may include your name and email address.

  • Browse our website
    Our website platform (Wix) may collect limited technical data such as:

    • Device type

    • Browser type

    • Pages visited

    • Time spent on the site

This information helps us understand how visitors use our site and improve the overall experience.

Information We Collect

Branches on Earth does not collect or store detailed medical or hearing health information through the website.

  • Any health-related discussions, assessments, or records are handled directly with you during appointments and managed in accordance with applicable healthcare privacy standards.

  • Website submissions should not include sensitive medical details.

Health & Medical Information

We use your information to:

  • Respond to inquiries or appointment requests

  • Communicate with you regarding clinic availability or services

  • Improve website performance and user experience

  • Notify you of updates only if you have explicitly opted in

We do not use your information for purposes beyond those outlined above.

How We Use Your Information

Our website is hosted on Wix.com, which may use cookies and analytics tools to:

  • Ensure proper site functionality

  • Maintain website security

  • Analyze traffic and general usage patterns

You can control or disable cookies through your browser settings at any time.

Cookies & Website Analytics

We do not sell, rent, or trade your personal information.

We may share limited data with trusted service providers strictly for operational purposes, such as:

  • Wix.com (website hosting and form processing)

  • Email services used to respond to inquiries

These providers are required to safeguard your information and use it only for necessary services.

Sharing Your Information

We take reasonable steps to protect your personal information, including:

  • Secure website hosting platforms

  • Restricted access to submitted data

  • Password-protected systems and administrative controls

While no system is 100% secure, we are committed to protecting your information using industry-standard practices.

Data Storage & Security

At this time, Branches on Earth does not send marketing or promotional emails.

If this changes in the future:

  • We will only contact you with your explicit consent

  • You will always have the option to unsubscribe or withdraw consent

Marketing & Communications

As a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to:

  • Access your personal information

  • Request corrections or updates

  • Withdraw consent for data use

To exercise these rights, please contact us using the information below.

Your Rights

Our website may include links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites.

Third-Party Links

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the website indicates acceptance of the updated policy.

Updates to This Policy

If you have any questions or concerns about this Privacy Policy, please contact us at:

Branches On Earth
Email: branchesonearth@gmail.com
Phone: (905)-836-5387

Contact Us

More questions regarding service offerings?

Our hearing care services are designed to assess, support, and protect your hearing with accuracy and care.

Each service is delivered with attention to detail, evidence-based practices, and a commitment to clear, informed decision-making.

We’re here to answer your questions and guide you forward.

bottom of page